KLM can fly to the U.S. only from its home country, the NL., but would prefer to operate from Paris or London as well. With the upcoming merger with Air France, the market is forcing the issue.

Memo to the COO: Update Your Resume

According to a new study, chief operating officers can be likened to your appendix. Not only are they unnecessary, but they can also turn into expensive problems. The study, which will appear later this year in Strategic Management Journal, concludes that companies with…